Privacy policy.

Last updated: July 2025

At Bucks Garden Rooms, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data when you interact with us online, via our website, or through direct contact.

1. What Information We Collect

We may collect and process the following information:

  • Personal details: Name, email address, phone number, address

  • Project details: Information you provide about your garden room requirements

  • Technical data: IP address, browser type, operating system, and how you use our website (via cookies and analytics)

  • Communication data: Any correspondence via email, forms, or phone

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Book consultations or showroom appointments

  • Process bookings and provide services

  • Improve our website and services

  • Send updates, offers, or news (only if you’ve opted in)

3. How We Share Your Information

We do not sell or rent your data.
We may share information with:

  • Service providers who help us operate our website or deliver services (e.g. email providers)

  • Professional advisors such as accountants or legal counsel

  • Authorities if required by law

All third parties we work with are GDPR-compliant.

4. Data Storage & Security

We take appropriate measures to protect your data from loss, misuse, or unauthorised access. Data is stored securely, and only accessible by authorised personnel.

5. Cookies & Website Analytics

Our website uses cookies to improve functionality and gather usage data via tools like Google Analytics. Cookies help us understand how visitors interact with our site and help us improve the user experience.

You can control cookie preferences via your browser settings.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications at any time

To exercise your rights, contact us at:
surveys@bucksgardenrooms.co.uk

7. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, so please check back periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Bucks Garden Rooms
surveys@bucksgardenrooms.co.uk

01494 702199